Our Commitment
Cisco Sanchez LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
Standards We Follow
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
Accessibility Features
Ramola includes the following accessibility features:
- Keyboard Navigation: All interactive elements are accessible via keyboard, including tab navigation and visible focus indicators
- Skip Navigation: Skip-to-content links allow keyboard users to bypass repeated navigation elements
- Screen Reader Support: Semantic HTML structure, ARIA labels, and descriptive alt text for images
- Reduced Motion: Animations and transitions are disabled when the user's system preference is set to "prefers-reduced-motion"
- Color Contrast: Text and interactive elements maintain sufficient contrast ratios against backgrounds
- Responsive Design: Content is usable at various zoom levels and screen sizes
- Form Labels: All form inputs have associated labels for screen reader identification
- Biometric Authentication: Mobile apps support Face ID, Touch ID, and fingerprint authentication as alternative login methods
- Voice Interface: Natural language voice commands provide an alternative to manual input
Mobile Accessibility
Our iOS and Android apps support platform-native accessibility features including:
- VoiceOver (iOS) and TalkBack (Android) screen reader compatibility
- Dynamic Type / font scaling
- High contrast and color inversion modes
- Switch Control and alternative input methods
Known Limitations
While we strive for full accessibility, some areas may have limitations:
- Some complex data visualizations (charts, graphs) may not be fully described for screen readers
- Third-party embedded content may not meet all accessibility standards
- Some older PDF documents may not be fully accessible
We are actively working to address these limitations.
Feedback & Contact
We welcome your feedback on the accessibility of Ramola. If you encounter accessibility barriers or have suggestions for improvement, please contact us:
- Email: contact@ciscosanchez.com
- Subject line: "Accessibility Feedback"
We aim to respond to accessibility feedback within 5 business days and to resolve accessibility issues as quickly as possible.
Enforcement
If you are not satisfied with our response, you may file a complaint with the U.S. Department of Justice or contact the California Attorney General's Office.
← Back to Home